Sharon M.
January 2026
★★★★★
He was at my house in less than 30 minutes. He quickly diagnosed the issue and ordered the part. My machine was up and running in 2 days when I had anticipated a 1-2 week wait. I can’t recommend him enough!
San Diego & Orange County · Since 2015
San Diego's trusted high-end appliance repair company
We repair Sub-Zero, Wolf, Viking, Thermador and BlueStar — the built-in equipment that cannot simply be wheeled out and replaced. Same day, first visit, genuine parts.
98% finished on the first visit 1 year parts & labor warranty $89 diagnostic, waived on repair CA license #A50441
8am – 7pm, seven days a week · Phone line open 24/7 for scheduling · Fully licensed and insured — California license #A50441.
9,800+Appliances Repaired
1,250+5-Star Reviews
11+Years Experience
98%Same-Day Completion
Who turns up
You speak to the technician, not a call center
Smith Appliance Repair has served Southern California homeowners for over a decade. Our technicians specialize in premium brands, and when you call, you reach the person who will be standing in your kitchen — not a dispatcher reading from a script.
That matters more on this equipment than on any other. A built-in refrigerator has two separate sealed systems, a condenser you reach through a grille, and a service procedure the manufacturer designed for a trained technician. Most of the expensive mistakes we are called in to undo were made by someone competent at freestanding appliances.
Transparent process
Photographs throughout the repair. You see the failed part and the replacement.
Responsive support
Call or text and our team responds within ten minutes during business hours.
Quality guarantee
One year as standard, up to five years on major work like sealed system rebuilds.
Brands
Specialised in premium brands
Five lines we work on every week, and know by their failure modes rather than by their badges. We also repair Miele, Bosch, GE Monogram, Dacor and Gaggenau.
Sub-Zero
Sub-Zero is the brand we are called out to most, and the one our vans are stocked for first.
Sub-Zero Refrigerator Repair →Wolf
Wolf cooking equipment fails in a small number of well-understood ways, and almost all of them are repairable in one visit.
Wolf Range, Oven & Cooktop Repair →Viking
Viking built its reputation on professional-grade cooking equipment, and the faults follow that build: heavy hardware, high heat, and ignition.
Viking Range & Refrigerator Repair →Thermador
Thermador is the most electronically sophisticated of the lines we service, and that shapes both the faults and the diagnosis.
Thermador Appliance Repair →BlueStar
BlueStar is restaurant equipment built for a house, and it is serviced accordingly.
BlueStar Range & Oven Repair →We also repair:
Common problems
Work out what is wrong before you call
Six symptoms account for most of our calls. Each page answers the question first — and says plainly when the answer is something you can fix yourself.
Refrigerator Not Cooling, Freezer Still Cold
A warm refrigerator with a working freezer almost never means a failed compressor.
What it usually is →Ice Maker Not Making Ice
Nearly every ice maker complaint is a water problem, not an ice problem.
What it usually is →Refrigerator Leaking Water
Water on the floor under a refrigerator comes from one of two places, and both are inexpensive repairs made expensive by waiting.
What it usually is →Oven Not Heating or Not Reaching Temperature
Most ovens that “stopped working” are still working — they are heating to the wrong temperature and doing it faithfully.
What it usually is →Dishwasher Not Draining
Water left standing in the base at the end of a cycle means the machine could not push it out, and there are only a few places that goes wrong.
What it usually is →Dryer Taking Too Long to Dry
A dryer that needs two or three cycles is almost never short of heat — it is short of airflow.
What it usually is →Services
What we repair
Each of these pages is written around the symptoms we actually get called for — so you can often work out what is wrong before you pick up the phone.
Refrigerator Repair
The appliance we are called to more than any other, and the one where a wrong diagnosis is most expensive.
Common faults →Freezer Repair
A freezer that is a few degrees out is a slow, quiet way to ruin everything in it.
Common faults →Wine Cooler Repair
On wine storage a two-degree drift is a fault, not a tolerance — and the contents are usually worth more than the appliance.
Common faults →Ice Maker Repair
Almost every ice maker complaint is water, not ice.
Common faults →Oven Repair
An oven that heats but cooks wrong is a repair. An oven that does not heat at all is usually a cheaper one.
Common faults →Range & Cooktop Repair
Ignition, burners and simmer control account for nearly every cooktop call we take.
Common faults →Dishwasher Repair
Not draining and not drying are two different machines failing in two different ways.
Common faults →Washer & Dryer Repair
A dryer that takes three cycles is not tired. It is restricted, and it is a fire risk.
Common faults →The guarantee
Our triple guarantee
Every repair backed by three promises we put in writing.
Same-Day Service
Call before noon, get repaired today. 98% of jobs completed on the first visit with parts already in our van.
1-Year Warranty
Every repair warrantied for a full year — parts and labor. Sealed system work covered up to 5 years.
Satisfaction Guaranteed
Not happy with the repair? We'll come back and make it right at no extra cost. Your satisfaction is non-negotiable.
Our work
Inside the Repairs
Photographs from real jobs — grilles open, panels off, gauges on. This is what a proper diagnosis looks like, and it is what you get sent during your own repair.
Reviews
What Our Customers Say
Real reviews from real customers across San Diego and Orange County.
Lauren T.
January 2026
★★★★★
Vlad solved an issue with our fridge that we have had ever since we bought it. No one else had been able to figure it out — zero water pressure from fridge as well as a broken ice machine. Would call him again for any future appliance fixes!
Ryan N.
January 2026
★★★★★
Vlad is a fantastic repair man. I thought I was going to have to buy a new washer unit. He showed up on time the next day and within 1 minute had diagnosed the problem. In and out and the washer is working great again!
Rebecca A.
January 2026
★★★★★
My refrigerator water and ice maker had not been working for a while. Vlad got back to me quickly and came out the next day. He was on time and professional. He was able to repair my refrigerator and everything is working again.
Rachel D.
January 2026
★★★★★
He was incredibly professional and efficient, responded immediately to our inquiry. Even though our appliance was beyond repair, he still did what he could to help us figure out next steps. 100% would call again for any issue.
James K.
December 2025
★★★★★
Our Sub-Zero stopped cooling and I was panicking about losing all our food. Vlad came same day with the parts already in his van. Fixed it in under an hour. This is what real service looks like. Highly recommend!
1,284+ reviews across all platforms. These are real, verified customer reviews.
How it works
Four steps, one visit
Call or Book Online
Reach a technician directly, not a call center. Tell us the brand, the model if you have it, and what the appliance is doing. Most calls are booked in under two minutes.
Quick Diagnosis
We arrive in the booked window with the van already stocked for your brand, and diagnose on the spot. You get photographs of what we find and an upfront price before anything is touched.
Same-Day Repair
98% of jobs are finished on that first visit. If a part has to be ordered, you know the part, the price and the date before we leave.
Warranty & Follow-Up
One year on parts and labor, up to five on sealed-system work. We check back after the repair to confirm the appliance is still behaving.
Pricing
Transparent Pricing
No hidden fees, no surprises, and the number you are told on the phone is the number on the invoice.
Service Call
Diagnostic Visit
$89
Waived if you proceed with repair
- Complete diagnostic assessment
- Upfront repair quote
- Same-day appointment available
Special Offer
Refrigerator Maintenance
$195
Preventive care for peak performance
- Condenser coil cleaning
- Door seal inspection & adjustment
- Temperature calibration
- Full system health check
Payment
- Cash
- Check
- Zelle
- Venmo
- Credit Cards
- Apple Pay
- Google Pay
2.9% processing fee applies to card payments · Senior & Veteran Discounts Available — just ask.
Coverage
Serving San Diego & Orange County
Same-day service across both counties. These are the communities we are in most often — each page covers what is different about servicing appliances there.
Questions
Frequently Asked Questions
How quickly can you come out for a repair?
In most cases, we offer same-day service. If you call in the morning, our technician can usually be there by the afternoon. We’re available 7 days a week, and our phone line is open 24/7 for scheduling.
Do you work on all appliance brands or just high-end?
While we specialize in Sub-Zero, Wolf, Viking, Thermador, and BlueStar, we also repair other premium brands like Miele, Bosch, GE Monogram, Dacor, and Gaggenau. Our expertise is specifically in high-end appliances where quality and precision matter most.
What’s included in the $89 service call?
The $89 covers our technician’s visit to your home plus a complete diagnostic assessment. We identify the problem and give you an upfront quote for the repair. If you proceed with the repair, the $89 is waived — you only pay for parts and labor.
Do you use genuine manufacturer parts?
100% yes. We only use factory-approved, genuine OEM parts. Never aftermarket. This ensures your appliance performs like new and maintains its warranty. Our technicians carry a large inventory of Sub-Zero, Wolf, and Viking parts in their service vehicles for same-day repairs.
Your Appliance Won't Fix Itself
Same-day appointments available. The $89 diagnostic is waived when you go ahead with the repair.
8am – 7pm, seven days a week · Phone line open 24/7 for scheduling · Fully licensed and insured — California license #A50441.